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Mortgage rates change every day — this is exactly the reason that choosing the right mortgage lender is so vital. The home loan decision you make today will affect your life 15-30 years down the road.
We’ve ranked the best mortgage lenders of 2023 (and we update those rankings each week) so you can make the right decision today and save thousands of dollars by the time you’ve paid off your mortgage.
When looking for a home loan on TopMortgageLenders.com, pay attention to: mortgage rates, fees rating, customer review score, and the loan types/variety of each lender.
Pros
Score
8.8
Rates
Average
Cons
Expert Take
Even though they do not offer USDA or jumbo loans and do not disclose rates on their website, their high customer rating and low down payments, their low down payments and high customer ratings makes Zillow Home Loans a great mortgage lender. Because customers love their loan officers, we highly recommend Zillow Home Loans.
Key Details:
Zillow Home Loans was acquired in 2018 by Zillow Group, Inc. Their wonderful customer reviews speak for themselves and prove that they are accomplishing their mission "to give people the power to unlock life's next chapter."
If you have questions related to your mortgage, Zillow Home Loans offers free online mortgage, affordability, and refinancing calculators.
Zillow Home Loans offers three types of loans: conventional, VA, and FHA.
Without USDA or jumbo loans, they do not offer the same variety as other mortgage lenders. However, because of their low minimum down payments and high quality customer services, we recommend Zillow Home Loans if you are in need of a conventional loan, VA loan, or FHA loan.
Zillow Home Loans has earned a 4.8/5 star rating, with 96% of reviews being 4- or 5-stars. The majority of customers have had positive experiences and many reviews mention how stress-free the process is.
Reviews consistenly praise Zillow Home Loans for their knowledgeable and responsive loan officers. Even customers who mentioned that they had negative experiences with other lenders specifically said how they enjoyed Zillow's loan officers.
Customers report Zillow Home Loans rates as being competitive with the rest of the industry, but unfortunately their rates and fees are undisclosed on their website. If you would like to see the rate that you qualify for, you will need to answer questions and enter some of your information.
Zillow Home Loans has extensive knowledge on mortgage rates across the industry, so they can calculate your monthly payment, how much home you can afford, and if refinancing would save you money based on a few variables. We recommend using their calculators when doing your mortgage research.
Pros
Score
9.0
Rates
Average
Cons
Expert Take
Even though there are not many customer reviews, experts rate SoFi as being a gread mortgage lender. If you are looking for specialty loans, you'll need to look elsewhere. However, if you are searching for a conventional loan, refinance, or jumbo loan, we recommend SoFi for their quick online application and low rates.
Key Details:
SoFi was founded by Standford business school students in 2011 with a mission to "help people reach financial independence to realize their ambitions." They are known for operating completely onine as a bank, lender, and personal finance company.
SoFi now services Washington D.C. and 45 states.
SoFi does not offer specialty mortgage loans, like USDA, FHA, or VA. However, they do offer the following:
SoFi Mortgages has only received 7 reviews on Best Company, so it is difficult to give an accurate representation of the customer experience. The two most recent reviews are 4- and 5-stars.
Since there are not many customer reviews, we looked at expert reviews to get a better look at SoFi. NerdWallet and Bankrate both rated SoFi over 4/5 stars due to their online application and low mortgage rates.
SoFi offers 30-, 20-, 14-, and 10-year fixed rate mortgage options. The regularly update the rates for these fixed-rate loans on their website. As of May 2022, the rates were the following:
Score
9.6
Rates
Average
Cons
Expert Take
AmeriSave Mortgage is an excellent mortgage lender. Unfortunately, the company does not offer Jumbo loans or home equity loans, but their customer service is such that it merits a high ranking on TopMortgageLenders.com. Curious homebuyers should know that AmeriSave does not currently service New York residents. Other than those seeking to buy a home in New York, I highly recommend AmeriSave Mortgage.
Key Details:
AmeriSave Mortgage has funded over $55 billion in mortgages and home loans. Highly rated by its customers, the company is often found at the top of many best mortgage lenders rankings.
AmeriSave was founded in 2002 and has since grown into one of the leading mortgage lenders in the United States. The company is headquartered in Atlanta, Georgia and is consistently praised as one of the best lenders for customer satisfaction.
The more mortgage types a lender has to choose from, the more likely they are to get you a lower mortgage rate or down payment, depending on what’s most important to you and your financial situation.
The great news is that AmeriSave can pretty much provide you with whatever mortgage type fits you best. For example, if you live in a rural area and have low-to-average income, a USDA loan would be perfect for you.
Whether you need a conventional mortgage or have special circumstances, you can rely on AmeriSave to find the best mortgage type for you — you can even choose between 10-, 15-, 20-, 25-, or 30-year loan terms.
With over 650 customer reviews on Best Company, AmeriSave has received an impressive 4.4-star rating with excellent ratings for each of the four company review categories: value, quality, service, and trustworthiness.
72% of all of the company’s reviews are 5-star reviews. Though AmeriSave Mortgage is not immune to negative reviews, the company is extremely consistent in reaching out to and resolving customer complaints.
Loan cost is one of the most vital factors for customers looking into mortgages; unfortunately, it’s one of the most difficult factors to calculate. Since the total cost depends on how much you put down, total origination fees, and the terms of the loan itself, the cost varies wildly from customer to customer.
Let’s take a look at AmeriSave’s origination fees and average mortgage rates.
AmeriSave’s origination fee is average compared to the rest of the industry and includes a nonrefundable $500 fee just to apply.
As for mortgage rates, AmeriSave ranks pretty highly in comparison to other companies, providing lower than average mortgage rates and earning 4 out of 5 rating from NerdWallet.
Score
9.3
Rates
Average
Cons
Expert Take
Quicken Loans (and Rocket Mortgage) has the makings of an excellent mortgage lending company. Unfortunately, it doesn't quite have the customer feedback to earn complete confidence from us yet.
Key Details:
Quicken Loans is the largest mortgage lender in the country and serves the highest number of customers when compared to other mortgage lenders in the U.S.
The company was founded in 1985 under the name Rock Financial, but has since grown and changed its name. Quicken Loans own Rocket Mortgage, which pioneered and popularized the online mortgage process.
Quicken Loans is made for first-time borrowers and experienced home buyers alike and is widely accepted as one of the best mortgage lenders in the nation. However, with less-than-ideal customer reviews, we highly recommend customers compare Quicken Loans to other top mortgage lenders.
Quicken Loans provides the same mortgage types as most other mortgage lenders, it just depends on which will be most helpful for you. Really, one of the most important factors with lenders that provide a wide range of mortgage types, like Quicken Loans, is actually the loan officers that the company employs.
Regardless of the quality of customer service at Quicken Loans, customers can rest assured that you can get pretty much any type of mortgage as long as you meet the credit and financial requirements.
Here are some of the mortgage types offered by Quicken Loans:
With over 200 customer reviews on Best Company, Quicken Loans has received a 3.4 out of 5 star rating. Nearly 48% of all customer reviews were 5-star reviews.
Negative or conflicting reviews are to be expected with companies as large as Quicken Loans.
So let’s take a look at both sides of the issue.
Why do customers love Quicken Loans? Mostly, happy customers cite the ease of application and the hassle free process that Quicken Loans has built. Many other positive Quicken Loans reviews refer to knowledgeable and helpful loan officers.
Why do some customers hate Quicken Loans? There are a surprising amount of negative reviews that detail slow or unhelpful customer representatives. Some other customers say that Quicken Loans charges too many unadvertised fees throughout the loan process.
Score
9.1
Rates
Average
Cons
Expert Take
New American Funding has provided over 137,000 loans for a grand total of $33.6 billion — they know what they're doing when it comes to getting customers a good mortgage rate. Any good mortgage lender should make online loan payment/management easy and intuitive, and NAF does just. I highly recommmend New American Funding.
Key Details:
With just over 18 years of experience as a mortgage lender, New American Funding was founded in 2003 and has quickly become a customer favorite for quality mortgage offerings and excellent service in a short amount of time.
The company has 205 branches across the nation and began as a Fannie Mae, Freddie Mac, and Ginnie Mae lender, seller, and service provider.
New American Funding has received the highest overall rating on TopMortgageLenders.com for its exceptional customer service, leading to excellent customer reviews and ultimately the #1 spot on TopMortgageLenders.com.
Typical of the best mortgage companies, New American Funding offers all four of the major mortgages types: Conventional Loans, VA Loans, USDA Loans, and FHA Loans.
This means that borrowers with various backgrounds, credit histories, and income levels can qualify for mortgages through New American Funding.
USDA Loans and VA Loans give opportunities for borrowers to get pre-approved for mortgages with no down payment at all. These loans (USDA and VA loans) are best suited for those who’ve served in the military or those who are located within an eligible rural area.
Customers can also get ARM Loans or 15- to 30-year fixed rate loans from New American Funding.
Essentially, customers can work with loan officers to identify the best fit for their current financial situation. Rest assured that previous customers highly recommend New American Funding to give borrowers the exact mortgage offer that works best.
Other laudable features of New American Funding’s service is the huge variety of tools and calculators it provides, a user-friendly mobile app, and mortgage payment assistance.
As of April 2021, 94% of New American Funding customer reviews were 5-star reviews. Customers gave over a 4.5/5 star rating each of the following categories: value, quality, service, and trustworthiness.
The customer reviews most often referred to specific loan officers and described very positive experiences in working with company employees to acquire the best mortgage rate possible. The primary function of loan officers at New American Funding is to customize each mortgage to the customer in question — a job these loan officers are obviously doing very well.
Mortgage rates and fees differ for each customer. The best any review site can offer as far as telling customers the end price/fee is to offer percentages and estimates. What we can say before diving in is that New American Funding offers average rates and fees in comparison to other mortgage lenders and banks.
Unfortunately, New American Funding does not publish its current mortgage rates. For now, we can compare New American Funding’s origination fee to the average in the industry via the Home Mortgage Disclosure Act (HMDA).
New American Funding’s origination is likely right around 1% of the total loan amount, but will vary by customer and loan amount.
Currently, mortgage rates industry-wide are near the lowest they’ve ever been. Because mortgage rates fluctuate daily, these numbers are subject to change:
Pros
Score
9.0
Rates
Average
Cons
Expert Take
Customer love the NBKC Bank mortgage process. Not only can Costco members get a $400 discount off the $675 origination fee, but they boast some of the most helpful loan officers in the mortgage industry. Customers are constantly raving about the help they received from their loan officer and are quick to recommend the lender to family and friends.
Key Details:
As an FDIC-insured bank and an approved Fannie Mae and Freddie Mac lender, NBKC Bank is the highest rated bank that provides mortgage loans on TopMortgageCompanies.com. The company services all 50 states, and provides everything from home and business loans to personal loans.
By far the best bank when it comes to customer satisfaction, NBKC has a high volume of mortgage loans each year and uses advanced fintech to cut overhead costs and decrease the overall cost of your mortgage.
NBKC offers customers the ability to purchase or refinance through the following mortgage programs:
At this time, it appears that NBKC does not provide funding for USDA loans. However, the bank does offer conventional and cash out refinance services.
NBKC Bank is the highest rated bank on Best Company and TopMortgageLenders.com — and for good reason. The bank’s website and mobile app are very easy to use and include tools and calculators to help every customer adjust and prepare their finances.
Though the bank only has four office locations, it is able to serve customers across the nation through its online banking tools and services.
95% of the NBKC reviews on Best Company are 5-star reviews. Customers give the mostly online bank 4.5/5 ratings for value, quality, service, and trustworthiness.
Positive customer reviews for NBKC contain high praise for the customer-facing loan officers. This is very important since your loan officer will be the one to guide you through the mortgage process, point you in the right direction, and calculate your fees and rates.
Other customer reviews applaud the company’s Costco discounts, convenience, and low mortgage rates.
Score
9.4
Rates
Average
Cons
Expert Take
Here at TopMortgageLenders.com, we value customer review more than anything else, which is what makes rating LendingTree's mortgage process so difficult. Customers seem to have a lot of issues with 3rd-party outreach after using LendingTree's quote service — this leads to underwhelming customer reviews. However, we love LendingTree's ability to show each homebuyer multiple rates and quotes, getting customers in their home with the lowest possible rates.
Key Details:
Founded in 1996 and headquartered in Charlotte, North Carolina, LendingTree provides not only mortgage recommendations, but also personal loans, credit cards, insurance, debt relief, credit score referrals, and many more.
LendingTree is a mortgage lending referral service. This means that your mortgage will not actually come from LendingTree. The company will ask you some questions and find you the best mortgage lender for your financial needs.
We highly recommend LendingTree for customers who have abnormal home requirements or financial history.
Since LendingTree refers customers to many different mortgage lenders, all mortgage types are available for those who use LendingTree.
Admittedly, LendingTree doesn’t have a huge number of customer reviews on Best Company. That said, the company has received a 3.8 out of 5 star rating and ranks highly in value and quality.
Like most larger companies, LendingTree’s reputation does suffer a bit in regards to customer service. Because LendingTree gives your information to 3rd-party lenders, customers are just a bit thrown off to receive phone calls from strange company representatives.
We like LendingTree because of the wide variety of options it can get for a curious customer, but we do recommend the company more clearly explain its 3rd-party process.
LendingTree is not a mortgage lender and therefore, does not have mortgage rates or fees. The company will refer you to lenders who will then show you their mortgage rates and fees. LendingTree makes money from lending companies by referring you to their partners.
Score
8.6
Rates
Average
Cons
Expert Take
Innovative Mortgage Alliance is highly rated and very loved by its past customers — this is why it has received such a high ranking on TopMortgageLenders.com. Unfortunately, the company's website is relatively unclear on its loan products, so customer reviews are the only thing we'll look to for quality service. The good news? We recommend Innovative Mortgage Alliance because their customer recommend it.
Key Details:
Founded in 2010, Innovative Mortgage Alliance is a mortgage broker that mostly serves the western United States and is made up of professionals with decades of experience in the housing and real estate industry. The company is committed to providing its customers with the lowest rates and fees in the mortgage business.
Currently, Innovative Mortgage Alliance only serves 9 states in the U.S.: California, Colorado, Florida, Georgia, Hawaii, Idaho, Tennessee, Utah, Washington.
Unfortunately, Innovative Mortgage Alliance does not list the types of mortgages it provides. We know that the company provides conventional mortgage loans, FHA loans, and VA loans, but we find no evidence that the company provides USDA loans.
Despite only serving a small chunk of the United States, Innovative Mortgage Alliance is loved by its customers. 98% of the customer reviews Innovative Mortgage Alliance has received were 5-star reviews.
The company received a 5/5 rating for quality, service, and trustworthiness, with just one 4.5/5 rating in value for your money — these are some of the highest customer ratings in the industry.
We highly recommend that customers consider Innovative Mortgage Alliance if they serve your state.
Though the company doesn’t detail its fees at all, customers can use the financial calculators on the company’s website to estimate rates by day.
For the purposes of this review, we can say that customers were satisfied with the amount they paid in origination fees. In fact, we have yet to receive a negative review concerning fees/prices.
The company and the loan officers it employs will work hard to get you the lowest mortgage rates possible. Rest assured that Innovative Mortgage Alliance provides average rates in comparison to other lenders in the industry.
Review Guide